Oil production demands quality hospitality service

Published in the Daily Graphic on 21/12/2009, pg 11

Story: Matilda Attram
THE positive steps and results by the country towards oil production requires quality in the hospitality services, the Chief Executive Officer of Naa Suma School of Excellence Hospitality, Mrs Theodora Anokye has stated.
She noted that the oil industry would bring in a lot of investors which demands that we build and maintain good status on the international market.
“The skills of quality hospitality services will be needed when Ghana begins to produce crude oil next year, and that is why I will plead with the Government and all stakeholders to pay attention to the needs of service providers in the hospitality industry,” she stated.
Mrs Anokye was speaking on the theme “Training in Excellence” at the first graduation ceremony of the Naa Suma School of Excellence Hospitality in Accra, over the weekend.
She said hospitality services which fell under the private sector business played a major role in complimenting the Government's efforts in the development of the nation and must be encouraged.
The chief executive pointed out that interest in the hospitality industry would reduce the level of unemployment in the country since it required people with interest in providing hospitality services to partake.
She said the Government was playing its part in creating jobs for the youth and those of them in the private sector had a major role to play.
Mrs Anokye entreated hospitality service providers to strive for quality produce to enhance the nation’s reputation on the international market.
She, finally, called on the Government and stakeholders to consider the needs of service providers in the nation’s hospitality industry.
Mrs Anokye announced that the school which was established in March this year, has currently enrolled 21 students.
She said the school aimed at training and equipping the youth with modern skills to acquire contribute to the hospitality industry of the nation.
The school offers six months training in cake decoration, floral, balloon and fabric designing, as well as issue NVTI and City and Guilds certificate.
The Chief Executive Officer of Mina’s Catering and Educational Centre, Mrs Wilhemina Duncan, explained that the use of technology was important in the development of every business and therefore, needed to be encouraged in the country.
She said technology enabled one to improve on acquired knowledge, as well as equip one to compete effectively on the job market.
Mrs Duncan entreated the graduands to upgrade their skills with the use of technology, adding, “Creativity will always pay eventually but you will have to do what the market wants”.
The Chairperson for the ceremony, Mrs Alice Addo-Danquah, advised students and graduands to be of good behaviour to set examples for others in the society.